• Chapter 1: Overview of the Corporate Training Market
• Introduction
• Business Conditions Favored Soft Skills Over IT in 2001's Down Market
• LMS, Live E-Learning Markets to Gain Back Some of Their Losses in 2002
• Vendors See Increased Level of Interest from Corporate Training Buyers
• Business Trends Driving Training in Major Enterprises
• Trends Driving Small and Medium-Sized Business Training
• New Opportunities in High-Tech Manufacturing
• Generation X and Beyond
• The Effect of Coming Baby-Boomer Retirements
• Types of Training in Demand
• Corporate Use of Traditional Methods vs. E-Learning

Chapter 2: Trends in the Corporate Training Market

• Cutbacks the Order of the Day as Trainers Ride Out the Storm
• Vendors Take New Approaches to Deal with Economic Slowdown
• M&A Activity Slows Down as Companies Keep Focused on Core Business
• Venture Capital Shrinks: IPOs Halted Pending General Market Recovery
• Post-9/11 Corporate Travel Cuts Hurt Classroom, Help E-Learning Firms
• Public Training Stocks Take a Beating in 2001
• Learning Tree Tops Simba's Operating Margin Index Again in 2002
• Classroom Training Firms Consolidate Operations, Closing Some Centers
• Classroom Trainers Refine, Grow Their E-Learning Strategies
• Vendor Partnerships Grow, Driven by Need to Expand Offerings
• Effect of Major Consultancies and Integrators on the Training Market
• Wireless and Mobile E-Learning Use to Grow in 2002 and Beyond

Chapter 3: IT Training

• Introduction
• IT Training Market Estimated to Grow 6% in 2002 to $5.4 Billion
• New Horizons Is Top IT Trainer in 2002, Global Knowledge Right Behind
• Factors Affecting IT Training Spending
• Network Security, Disaster Recovery, Web Services Hot Areas in 2002
• PPI Had Highest Revenues per Employee in 2001 for Top IT Trainers

Chapter 4: Soft Skills Training

• Introduction
• AMA Projected to Take Top IT Soft Skills Spot in 2002 from Franklin Covey
• E-Learning Migration Continues, but Instructor-Led Still Dominant Format
• Different Factors Driving Growth in Soft Skills Training
• Soft Skills Firms Will See More Competition from IT Trainers

Chapter 5: Learning Management Systems/E-Learning Infrastructure

• Introduction
• E-Learning Infrastructure Market to Grow 33% in 2002; Saba Leads
• Overcrowded Sector Sees Shakeout in 2001 and 2002
• Major Tech Firms Make Their Presence Felt in LMS Market
• Learning Content Management Systems Come Into the Fore

Chapter 6: Virtual Classrooms

• Introduction
• Centra Is Top Virtual Classroom Vendor in Simba's Leaders List for 2002
• Players Continue to Jockey for Position, Moving Beyond Legacy Strengths
• Centra/SmartForce Deal Goes Bust; Fallout Affects Centra Partnerships
• The Future of Live E-Learning

Chapter 7: Forecasts and Conclusions

• Vendors to Increase Focus on Small and Medium-Sized Businesses
• Solutions Approach to Training Will Continue to Grow in Importance
• Outsourcing of Training Operations Will Grow
• Global Market for U.S. Training Firms to Reach $12.38 Billion by 2005

Chapter 8: Company Profiles

IT Skills Training Companies

• DigitalThink
• Element K Corporation
• ExecuTrain
• Global Knowledge
• KnowledgeNet
• Learning Tree International
• MindLeaders
• New Horizons Computer Learning Centers
• Productivity Point International/Vidyah
• SmartForce
• Thomson Enterprise Learning

  Soft Skills Training Companies
  

• AchieveGlobal
• American Management Association
• BlessingWhite
• Center for Creative Leadership
• Development Dimensions International
• The Forum Corporation
• Franklin Covey
• The Ken Blanchard Companies
• Kepner-Tregoe Inc.
• Ninth House Network
• Provant
• SkillSoft

  Infrastructure/Learning Management Systems Training Companies
  

• Click2learn
• Docent
• Edcor
• GeoLearning
• KnowledgePlanet Inc.
• Latitude360
• mGen Inc.
• Pathlore
• Plateau Systems Ltd.
• Saba Software Inc.
• THINQ Learning Solutions Inc.
• WBT Systems

  Live E-Learning Training Companies
  

• Centra Software Inc.
• IBM Mindspan Solutions
• InterWise
• LearnLinc/Mentergy
• PlaceWare
• WebEx