• Distractions Don’t Hinder Industry Size and Growth
• National, Regional and Local Economies Fuel Yellow Pages
• Mergers and Acquisitions Continue to Boom in 1998
• Litigation History Centers on Antitrust, Infringement, Regulations
• Industry Trends and Analysis

Chapter 2 - Industry Size & Structure

• Training Market Generates $8.5 Billion in 1999, Soft Skills Performs Best
• The Web Roars Into Soft Skills Segment
• Top Trainers Generate 47% of Industry Revenue, Grow 12.6% in 1999
• IBM Learning Services Remains Atop the Corporate Training Industry
• Leading Domestic Trainers Generated $2.6 Billion in 1997, Up 19.7 Percent
• Provant Tops The Profitability Index in 1999

Chapter 3 - Trends in Corporate Training

• Consolidation Continues, Different Players Write the Checks
• Industry Experiences Executive Suite Turmoil
• Corporate Trainers Experience Corporate Downsizing
• The Web Takes Center Stage
• Soft Skills Trainers Catch Up With The Net
• Partnering With Higher Ed for Distance Learning
• Show Me the Money

Chapter 4 - IT Skills

• IT Skills Market Grows to More Than $5 Billion
• Leading IT Skills Companies See Fewer Instructor-Led Sales in 1999
• IBM Learning Services Leads IT Segment, Generates $700.4 Million in 1999
• Growth Drivers Center on the Internet
• Leading IT Players See U.S. Sales of $1.7 Billion

Chapter 5 - Soft Skills

• Soft Skills Sales Projected to Reach $3.86 Billion in 2000; Lose Share to IT Training
• Internet-Based Delivery Strong in 1999; Will It Take Over Instructor-Led Courses?
• AMA Leads Soft Skills Market; Franklin Covey in No. 2 Spot Despite Troubles
• Trainers Customize Programs to Better Reflect Ideals of Clients
• Domestic Revenues Of Leading Players Jumps 22% in 1999 To $968 Million

Chapter 6 - Profiles

Soft Skills
• AchieveGlobal
• American Management Association
• The Ken Blanchard Companies
• Blessing/White
• Center for Creative Leadership
• Forum Corp.
• Franklin Covey
• Provant
• Wilson Learning

  IT Skills

• ExecuTrain
• IBM Learning Services
• Learning Tree International
• NETg
• New Horizons Computer Learning Centers
• Oracle Education
• Productivity Point International
• SmartForce
• Wave Technologies