• OVERVIEW
• M&A ACTIVITY RECOVERS AFTER 2001 SLUMP, AS CONSOLIDATION ROLLS ON
• BUYERS’ PATIENCE WANES FOR TRAINING THAT DOES NOT REALIZE A RETURN
• PUBLIC TRAINING COMPANIES SEE AVERAGE 65.8% STOCK PRICE DROP IN 2002
• WEBEX IS SIMBA’S TOP FIRM FOR 2003 IN TERMS OF OPERATING MARGIN

CHAPTER 2: TRENDS IN THE CORPORATE TRAINING MARKET

• POOR ECONOMIC CONDITIONS FORCE VENDORS TO THINK OUTSIDE THE BOX
• FOCUS ON LINKAGE OF TRAINING WITH STRATEGIC GOALS GAINS CREDIBILITY
• PILOT PROGRAMS INCREASE AS FUNDING SHRINKS, PROOF POINTS DEMANDED
• PROFESSIONAL SERVICES FIRMS SEE GROWTH IN HUMAN CAPITAL STRATEGY
• BUYERS EXPRESS GROWING INTEREST IN PER-LEARNER PRICING FOR E-LEARNING
• BUYERS DON’T LIKE LIBRARY PRICING MODEL, NOT SEEING THE VALUE
• AS VENTURE SPENDING DECLINES, TRAINING FIRMS SEEK FUNDS CLOSE TO HOME

CHAPTER 3: IT TRAINING

• OVERVIEW
• DEMAND FOR KEY IT JOBS IS DOWN 50+% FROM 2002: ITAA REPORT
• VENDORS REPORT IT CERTIFICATION PROGRAMS HAVE FALLEN OUT OF FAVOR
• NEW HORIZONS AGAIN TOPS SIMBA’S LIST OF IT TRAINING VENDORS
• New Horizons Worldwide
• Thomson Learning
• SkillSoft
• Element K
• KnowledgeNet

CHAPTER 4: SOFT SKILLS TRAINING

• OVERVIEW
• HIPAA TRAINING A $54.9M MARKET, BUT CORPORATIONS SLOW TO RESPOND
• PROJECT MANAGEMENT REMAINS HOT AREA FOR SOFT SKILLS TRAINING
• INSTITUTE FOR INTERNATIONAL RESEARCH TOPS SOFT SKILLS LIST IN 2003
• Institute for International Research
• American Management Association
• Franklin Covey
• Development Dimensions International
• Novations Group
• SkillSoft
• Digital Think
• Center for Creative Leadership
• The Ken Blanchard Companies
• Kepner-Tregoe
• BlessingWhite
• Ninth House Network

CHAPTER 5: LEARNING MANAGEMENT SYSTEMS/E-LEARNING INFRASTRUCTURE

• OVERVIEW
• LARGE TECH PLAYERS NOT HUGE FACTOR IN 2003, BUT THAT WILL CHANGE SOON
• E-LEARNING ANALYTICS MARKET HEATS UP
• LCMS FIRMS ADD FEATURES TO STAY VIABLE, BUT MORE CONSOLIDATION LIKELY
• SABA STILL LEADING INFRASTRUCTURE FIRM, BUT COMPANY LOSES GROUND IN 2003
• Saba
• GeoLearning
• KnowledgePlanet
• Click2Learn
• Thinq
• Docent
• Pathlore
• RWD Technologies
• Plateau Systems
• IBM Learning Solutions

CHAPTER 6: VIRTUAL CLASSROOM/WEB COLLABORATION SOLUTIONS

• OVERVIEW
• MICROSOFT CHANGES THE GAME IN WEB COLLABORATION SPACE
• LIVE E-LEARNING MARKET TO GROW 15.9% TO $197.8 MILLION IN 2003
• SARS, OTHER FACTORS CREATE LIVE E-TRAINING SPIKE IN EARLY 2003
• CENTRA STILL THE LEADER IN LIVE E-LEARNING, BUT WEBEX IS RIGHT BEHIND
• Centra
• WebEx
• Genesys
• PlaceWare
• iLearning
• Interwise
• Raindance
• LearnLinc

CHAPTER 7: FORECASTS AND CONCLUSIONS

• PERSONALIZED LEARNING WILL BE MORE THE RULE THAN THE EXCEPTION
• PROJECT MANAGEMENT, HIPPA COMPLIANCE WILL BE HOT AREAS
• OUTSOURCING OF CORPORATE TRAINING OPERATIONS WILL GROW
• MARKET FOR U.S.-BASED TRAINING FIRMS TO REACH $10.61 BILLION BY 2006

CHAPTER 8: COMPANY PROFILES

• American Management Association
• BlessingWhite...............
• Center for Creative Leadership
• Centra Software Inc
• Click2learn
• Development Dimensions International
• DigitalThink
• Docent
• Element K Corporation
• ExecuTrain
• Franklin Covey.
• GeoLearning
• Global Knowledge
• IBM Learning Solutions
• The Institute for International Research
• InterWise
• The Ken Blanchard Companies
• Kepner-Tregoe Inc
• KnowledgeNet
• KnowledgePlanet Inc
• Learning Tree International
• MindLeaders
• New Horizons Computer Learning Centers
• Novations Group
• Pathlore
• PlaceWare
• Plateau Systems Ltd
• Productivity Point International
• RWD Applied Technology Solutions
• Saba Software Inc
• SkillSoft
• Thinq Learning Solutions Inc
• Thomson Learning Solutions
• WebEx