• Introduction
• “Blended Learning” Method Has Grown Nearly Ubiquitous
• Rise Of The CLO Equals Greater Presence At The Table For Training
• M&A Increases In 2003, With Many Buyers From Outside Industry
• Corporate Training Market To Grow 7.4% In 2004 To $9.7 Billion
• Training Companies See Average 63% Stock Price Gain In 2003
• WebEx Again Has Highest Operating Margin For 2003
• Table 1.1: Comparison Of Corporate Training Activity, 2003 vs. 2002
• Table 1.2: Corporate Training Mergers And Acquisitions, 2003
• Table 1.3: Projected Growth Of Global Corporate Training Sales Of U.S.-Based
• Firms, 2002-2004
• Table 1.4: Performance Of Training Company Stocks, Jan. 2-Dec. 31, 2003
• Table 1.5:Simba’s 2003 Corporate Training Operating Margin Index

Chapter 2: Trends In The Corporate Training Market

• Improving Economic Conditions Drive Growth In Training Spending
• Training Outsourcing Expected To Grow 12% In 2004
• Simulations Gaining Interest, But Broad Adoption A Couple Years Off
• Workflow Learning: Training Meets Knowledge, Content Management
• China Is Fastest Growing Market For Corporate Training In 2004
• Vendors Say Procurement Officers Playing Greater Role In Selection
• Table 2.1: Growth In U.S. Gross Domestic Product, 2001-2003
• Table 2.2: Employment Gains
• Table 2.3: Growth Of Global Corporate Training Market For U.S. Firms, 2002-
• 2004
• Table 2.4: Projected Breakdown Of Corporate Training Market 2003, By Sector
• Table 2.5:Sample List Of Major Training Outsourcing Contracts
• Table 2.6: Chinese Market For Corporate Training, 2001-2005
• Table 2.7: Change In Average Regional Revenue Breakdown, 2003-2004

Chapter 3: IT Training

• Introduction
• Classroom-Based IT Trainers Look to Expand; Some Metrics Down
• Security, Business Analysis, Web Services Key Drivers In 2004
• IT Business Analysis An Emerging Area In 2004
• Growing Web Services Integrations Drive Training Need
• Grid Computing, RFID Among Leading Edge Technologies To Watch
• IT Trainers Should Work With Community Colleges: DOL Official
• New Horizons Once Again Top IT Training Provider For 2004
• Table 3.1: Projected Growth of Global Corporate Training Sales of U.S.-Based
• Firms, 2002-2004
• Table 3.2: Fastest Growing U.S. IT Occupations, 2002-2012
• Table 3.3: Growth In Top SANS IT Security Certifications, 2003-2004
• Table 3.4: Worldwide Sales Of Top U.S. IT Training Companies, 2002-2004

Chapter 4: Soft Skills Training

• Introduction
• Leadership Development, Education Programs Continue to Thrive
• Project Management Gains Momentum In Corporate, Federal Markets
• Corporations Increase Focus On Business Acumen For Managers
• Improved Hiring Trend Driving New Employee Training Needs
• IIR Is Top Soft Skills Training Provider In 2004
• Table 4.1: Projected Growth Of Global Corporate Training Sales of U.S.-Based
• Firms, 2002-2004
• Table 4.2: Projected Breakdown Of Corporate Training Market 2003, By Sector
• Table 4.3: Breakdown Of Executive Education Market, 2004
• Table 4.4: Changes In Management/Executive Employment, 2002-2012
• Table 4.5: Growth In Project Management Training, 2002-2004
• Table 4.6: Employment Gains, First Four Months Of 2004 vs. 2003
• Table 4.7: Worldwide Sales Of Top U.S. Soft Skills Training Companies, 2002-
• 2004

Chapter 5: E-Learning Infrastructure Systems

• Introduction
• Click2Learn And Docent Merge Into SumTotal, Emerge As Leader
• Thinq Looked For A Buyer, Backed Off When Nothing Materialized
• E-Learning Analytics A Growing Focus For Infrastructure Players
• Enterprise Players Making Noise, But Not Winning Outside Base
• LMS/LCMS Intersects With Knowledge, Content Management
• SumTotal Leads LMS Pack With Projected 16.1% Of Market Share
• Table 5.1: Growth Of Global Corporate Training Market For U.S. Firms, 2002-
• 2004
• Table 5.2 Projected Breakdown Of Corporate Training Market 2003, By Sector
• Table 5.3 Worldwide Sales Of E-Learning Infrastructure Leaders, 2002-2004

Chapter 6: Virtual Classroom/Web Collaboration Platforms

• Introduction
• Market For Live E-Learning Products, Services To Grow 30% In 2004
• Informal Usage Of Live Web Communication Tools Grows
• Major Players Shaking Up Market, But Training Not A Primary Focus
• Top Live E-Learning Players Look For Differentiation Points
• WebEx Moves Into Top Spot Of Live E-Learning Vendors
• Table 6.1: Growth Of Global Corporate Training Market For U.S. Firms, 2002-
• 2004
• Table 6.2: Projected Breakdown Of Corporate Training Market 2003, By Sector
• Table 6.3: Sales Of Live E-Learning Leaders, 2002-2004
• Table 6.4: Number Of Professional Directories By Category, 2004 vs. 2003
• Table 6.5: Breakdown Of Professional Directories By Category, 2004

Chapter 7: Forecasts and Conclusions

• Content, Knowledge Management More Integrated With Training
• In E-Learning, Software Platform Architecture Will Be Less Critical
• Training Outsourcing Will Grow As Early Adopters Show Success
• Market For Corporate Training To Reach $11.92 Billion By 2007
• Table 7.1: Growth Of Global Corporate Training Market For U.S. Firms, 2002-
• 2007

Chapter 8: Company Profiles

• American Management Association
• Blessing White
• Center For Creative Leadership
• Centra Software Inc.
• Development Dimensions International
• Digital Think
• Element K Corporation
• ExecuTrain
• Franklin Covey
• GeoLearning
• Global Knowledge
• IBM/Lotus E-Learning
• The Institute For International Research
• Interwise
• The Ken Blanchard Companies
• Kepner-Tregoe Inc.
• KnowledgeNet
• KnowledgePlanet
• Learning Tree International
• Microsoft Live Meeting
• MindLeaders
• NETg
• New Horizons Worldwide
• Novations Group
• Outstart
• Pathlore
• Plateau Systems
• Productivity Point International
• Saba Software Inc
• SkillSoft
• SumTotal Systems.
• Thinq Learning Solutions Inc
• WebEx